{
  "skills": [
    {
      "id": "skl_fleet_inbox_digest",
      "name": "fleet-inbox-digest",
      "plugin": "cwc-customer-support",
      "description": "Scheduled daily support digest for the subagent*.com fleet — one pass over the fleet-wide health fan-out (subagentapi.com/health) and the open durable task rows (subagenttasks.com/api/tasks), reproducing any NEW failure with curl before recording it, ending in exactly one digest file the operator reads (reports/support/digest-YYYYMMDD.md). Use when asked for a \"support digest\", \"daily triage\", \"inbox pass\", \"fleet health digest\", \"morning support pass\", or when a scheduled routine fires this coworker's daily check. This is the SCHEDULED complement to support-playbook (reactive, per-report triage) — do NOT use this skill to answer a single user's live issue report; use support-playbook for that. Do NOT use for fixing bugs (engineering) or deploying (cwc-deploy).",
      "summary": "Scheduled daily support digest for the subagent*.com fleet — one pass over the fleet-wide health fan-out (subagentapi.com/health) and the open durable task rows (subagenttasks.com/api/tasks), reproducing any NEW failure with curl before recording it, ending in exactly one digest file the operator...",
      "gated": 0,
      "source_path": "plugins/cwc-customer-support/skills/fleet-inbox-digest/SKILL.md",
      "created_at": "2026-07-10 18:13:13",
      "cite_as": "https://subagentskills.com/api/skills/skl_fleet_inbox_digest"
    },
    {
      "id": "skl_llms_accuracy_check",
      "name": "llms-accuracy-check",
      "plugin": "cwc-customer-support",
      "description": "Verify that a site's documented help surface is TRUE: parse its /llms.txt (the family convention — '# domain — title', '> description', '## API' route bullets, '## Family'), extract every 'GET /api/...' route it promises, request each one live, and classify the site ACCURATE / OVERPROMISING (a documented route 404s) / UNDERDOCUMENTED (an allow-listed conventional route answers but isn't documented — hint only, never a crawl). Use when a user reports \"the docs say this endpoint exists but it 404s\", when auditing a site's llms.txt after a deploy, when support-playbook triage needs to know whether the documentation or the site is wrong, or on a periodic docs-accuracy sweep. Do NOT use for fleet-wide llms.txt COVERAGE metrics (scripts/flywheel-metrics.sh and cwc-marketing own that), for fixing a wrong llms.txt (engineering + cwc-deploy), or for probing undocumented routes beyond the declared allow-list — this skill never crawls.",
      "summary": "Verify that a site's documented help surface is TRUE: parse its /llms.txt (the family convention — '# domain — title', '> description', '## API' route bullets, '## Family'), extract every 'GET /api/...' route it promises, request each one live, and classify the site ACCURATE / OVERPROMISING (a do...",
      "gated": 0,
      "source_path": "plugins/cwc-customer-support/skills/llms-accuracy-check/SKILL.md",
      "created_at": "2026-07-10 18:13:13",
      "cite_as": "https://subagentskills.com/api/skills/skl_llms_accuracy_check"
    },
    {
      "id": "skl_support_playbook",
      "name": "support-playbook",
      "plugin": "cwc-customer-support",
      "description": "Customer-support playbook for the subagent*.com fleet — triage issue reports against live health checks (subagentapi.com/health, the affected site's own API root), reproduce with curl before answering anything, file real bugs as durable task rows on subagenttasks.com with the failing curl evidence, and apply known-issue awareness (a brief 404/1104 right after a deploy is stale edge cache, not a code bug). Use when the user reports \"site X is down\", \"the API returns an error\", \"this endpoint is broken\", \"a user hit a 404\", \"is the fleet healthy\", \"triage this\", \"reproduce this bug\", or \"file this issue\". Do NOT use for fixing the bug itself (that is engineering work through the normal repo flow) or for deploying (cwc-deploy). Do NOT confuse subagentsupport.com with a ticket system — it is a read-only catalog documenting Anthropic's public customer-support plugin.",
      "summary": "Customer-support playbook for the subagent*.com fleet — triage issue reports against live health checks (subagentapi.com/health, the affected site's own API root), reproduce with curl before answering anything, file real bugs as durable task rows on subagenttasks.com with the failing curl evidenc...",
      "gated": 0,
      "source_path": "plugins/cwc-customer-support/skills/support-playbook/SKILL.md",
      "created_at": "2026-07-10 18:13:13",
      "cite_as": "https://subagentskills.com/api/skills/skl_support_playbook"
    }
  ]
}